DELIVERY time and cost:

Mainland UK including Scotland*:

  • Free of charge.
  • All bulky items (weight above 31.5kg) we send by DB Schenker pallet service - delivery time up to 10 working days.
  • All small items (weight up to 31.5kg) we send by DPD service - delivery time up to 8 working days.

Ireland and Northern Ireland:

  • Various delivery cost depending on item weight (between £10 to £30 extra)
  • All bulky items (weight above 31.5kg) we send by DB Schenker pallet service - delivery time up to 15 working days
  • All small items (weight up to 31.5kg) we send by DPD service - delivery time up to 12 working days.

*Excluded delivery areas: Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Scottish Highlands, Scottish Islands, PO Box

HOW DELIVERY LOOKS LIKE:

DB Schenker delivery service:

  • Delivery from Monday to Friday 8am-4pm only.
  • All deliveries for bulky items are made by 1 man service only to the KERB / Sidewalk. Also if flat delivery to the KERB / Sidewalk.
  • Delivery company need to arrange delivery date with customers (please remember to provide correct mobile phone number).
  • During delivery arrangements you can chose date best for you from Monday to Friday.

DPD service:

  • Delivery from Monday to Friday 8am-6pm.
  • Delivery to doorstep by DPD driver.
  • On date of delivery DPD send text message with 1 hour slot delivery to you mobile number.
  • Not in home - you can ask to delivery to neighbour, change date, leave in safe place etc.


TRANSPORT DAMAGES:

  • All goods have manufacturer replacement parts warranty even of unlikely event of transport damage.
  • If parcel arrive to you damaged please report this information to delivery guy and put damage note on delivery note.
  • We will arrange replacement parts from factory and delivery to you via DPD service for free.