DELIVERY time and cost:


Mainland UK up to Central Belt of Scotland:
Free of charge.
All bulky items (weight above 31.5kg) we send by XDP or DB Schenker pallet service - delivery time up to 10 working days.
All small items (weight up to 31.5kg) we send by DPD service - delivery time up to 8 working days.


Ireland and Northern Ireland:
Various delivery cost depending on item weight.
All bulky items (weight above 31.5kg) we send by DB Schenker pallet service - delivery time up to 15 working days
All small items (weight up to 31.5kg) we send by DPD service - delivery time up to 12 working days.
*Delivery to MAINLAND England, Wales up to Central Belt of Scotland FREE of charge. Please ask for quote for delivery to Northern Ireland (BT) and Higher Scotland (AB 1-9, 13/14/21/22/23, 30-45, 1-56 IV 1-56, FK19-21, KW1-14, PA20-39, PH 11-40).

Excluded delivery locations: Isle of Man, Channel Islands, Scottish Islands, Orkney & Shetland Islands


HOW DELIVERY LOOKS LIKE:

DB Schenker delivery service:
Delivery from Monday to Friday 8am-4pm only.
All deliveries for bulky items are made by 1 man service only to the KERB / Sidewalk. Also if flat delivery to the KERB / Sidewalk.
Delivery company needs to arrange delivery date with customers (please remember to provide correct mobile phone number).
During delivery arrangements you can chose date best for you from Monday to Friday.


XDP delivery service:
Delivery from Monday to Friday.
All deliveries for bulky items are made by 1 man service only to the front of the building.
With provided tracking details you will be able to check on delivery day 2 hours window.


DPD service:
Delivery from Monday to Friday 8am-6pm.
Delivery to doorstep by DPD driver.
On date of delivery DPD send text message with 1 hour slot delivery to you mobile number.
Not in home - you can ask to delivery to neighbour, change date, leave in safe place etc.



TRANSPORT DAMAGES:

All goods have manufacturer replacement parts warranty even in case of unlikely event of transport damage.
If parcel arrives to you damaged please report this information to delivery guy and put damage note on delivery note.
We will arrange replacement parts from factory and delivery to you via DPD service for free.